Return & Refund Policy

At Kasaprive, we take pride in offering high-quality wallpapers. If you are not fully satisfied with your purchase, please read our return policy below:

1. Returns

  • Returns are accepted only if the product is defective, damaged during delivery, or incorrect.
  • You must notify us within 7 days of delivery via email at kasaprivekolkata@gmail.com with order details and photos of the issue.

2. Non-Returnable Items

  • Wallpapers that have been cut, installed, or altered.
  • Custom-made or special-order wallpapers.

3. Refunds

  • If approved, refunds will be processed within 7-10 business days to your original payment method.
  • In case of return, the product must be unused, in original packaging, and shipped back to us.

4. Exchanges

  • Exchanges are possible for damaged/defective items, subject to stock availability.