Return & Refund Policy
At Kasaprive, we take pride in offering high-quality wallpapers. If you are not fully satisfied with your purchase, please read our return policy below:
1. Returns
- Returns are accepted only if the product is defective, damaged during delivery, or incorrect.
- You must notify us within 7 days of delivery via email at kasaprivekolkata@gmail.com with order details and photos of the issue.
2. Non-Returnable Items
- Wallpapers that have been cut, installed, or altered.
- Custom-made or special-order wallpapers.
3. Refunds
- If approved, refunds will be processed within 7-10 business days to your original payment method.
- In case of return, the product must be unused, in original packaging, and shipped back to us.
4. Exchanges
- Exchanges are possible for damaged/defective items, subject to stock availability.